⌘Call Qualityanalytics · demo
Updated: 20 Aug, 10:07DEMO DATA← Portfolio
PERIOD—
MANAGER
Total calls41
Follow-up7 17.1%
Invited14 34.1%
Hired12 29.3%
Talk time12h 22mcalls + interviews

% invited

Olivia36%4/11

Emma30%3/10

Victoria40%4/10

Taylor38%3/8

% hired

Olivia18%2/11

Emma30%3/10

Victoria40%4/10

Taylor38%3/8

Funnel 34.1%

Calls41100%

Passed QC2868.3%

Follow-up717.1%

Invited1434.1%

Hired1229.3%

Recommendations

46%
  • Rejected 19
  • Hired 12
  • Ask questions 7
  • Invited 2
Total cases15after filters
Cases evaluated15 of 15100% coverage
Average result /10068across evaluated cases
Block scores (sum = result)
Discovery 22.4/33Follow-up 20.1/33Script 25.5/34

Evaluation across the first two stages

1 stage

15 of 15 cases evaluated

76%Discovery64%Follow-up85%Script0Result /100

Steps× Has an errorAt least one case missed the required steps.

Objections× Present (4)Counts only cases where an objection occurred.

2 stage

13 of 15 cases evaluated

78%Discovery56%Follow-up87%Script0Result /100

Steps× Has an errorAt least one case missed the required steps.

Objections× Present (2)Counts only cases where an objection occurred.

HR evaluation 15 records

ReviewDateManagerCase statusResult /100Candidate resultStage 1Stage 2
CR-6481019.08Emmapassed67Video interview scheduled88% · 86% · ✓56% · 89% · ✓
CR-6480619.08Oliviapassed33Video interview scheduled100% · 87% · ✓88% · 67% · ✓
CR-6479219.08Victoriain progress0In progress50% · 75% · ×88% · 86% · ✓
Total deals21
Deals evaluated5 of 2124%
Average result /10060across 5 evaluated deals
Block scores (sum = result)
Discovery 27.2/33Follow-up 0/33Script 24/34

Daily movement

Case statuses

76%
  • In progress 2
  • Arrived 2
  • Lost 0
  • Insufficient data 16

Post-offer stages “On the way”

1. Offer accepted

5 cases at stage

100%All required steps complete

2. Date scheduled

4 cases at stage

0Missing required step

3. Ticket booked

3 cases at stage

67Review score /100

4. Awaiting arrival

3 cases at stage

67Review score /100

5. Closing

2 cases at stage

67Review score /100
Managers5active
Talk time12h 22mcalls + interviews
Interviews6 items1h 22m
Total calls31756m dials

Workload by hour (daily average)

Olivia Ford

09:00        18:00

Emma Brown

09:00        18:00

Victoria Scott

09:00        18:00

Taylor James

09:00        18:00

Chris Parker

09:00        18:00

Manager summary for period 5 managers

ManagerDaysCallsAnsweredTalk timeInterviewsLoad
Olivia Ford ↗17149 (69%)3h 14m1 (8m)40.5%
Emma Brown ↗17261 (85%)3h 29m2 (51m)43.7%
Victoria Scott ↗17162 (87%)2h 40m3 (22m)33.4%
Taylor James ↗17061 (87%)2h 36m—32.5%
Chris Parker ↗13316 (48%)22m—4.6%
Calls: Olivia Ford

Fictional call list for the selected period · 71 calls

Date & timeReview IDDurationCall type
20.08.2026 17:46CL-1029811m 08sOutbound
20.08.2026 17:35CL-102938m 11sOutbound
20.08.2026 17:33CL-1028420m 00sInterview
20.08.2026 16:55CL-102748m 00sOutbound